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How Accor is transitioning its Southeast Asia motels to the cloud

13.08.2021 Admin

With an increasing portfolio of motels and types in Southeast Asia, Accor wished to scale back {hardware} footprint and to be able to scale their companies throughout motels sooner or later.

So the French hospitality group started its cloud migration initiative for motels in Southeast Asia on the finish of 2019. Though “nearly all of motels in ASEAN are nonetheless with on-premises servers in the present day, the main target is to open new motels largely with cloud applied sciences and progressively migrate current motels to the cloud,” says Khang Nguyen Trieu, group chief know-how architect at Accor.

These 5 particular use instances will finally be expanded by IBM and also will be made out there to the ecosystem for enlargement by particular person corporations and/or distributors. And though these Cloud Paks are optimized to run on the IBM Cloud, as a result of they're constructed on prime of OpenShift they can run on just about any cloud basis, making a no-lock-in answer that must be extra palatable to corporations who aren't IBM-centric or unique.

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An ESG research from 2018 discovered that 41% of organizations have pulled again not less than one infrastructure-as-a-service workload resulting from satisfaction points. In a subsequent research, ESG found amongst respondents who had moved a workload out of the cloud again to on-premises, 92% had made no modifications or solely minor modifications to the functions earlier than shifting them to the cloud. The functions they introduced again on-premises ran the gamut, together with ERP, database, file and print, and e-mail. A majority (83%) known as not less than one of many functions they repatriated on-premises “mission-critical” to the group.

Accor manages greater than 5,100 motels in 110 nations world wide. Within the Asia-Pacific area, Accor has 1,200 motels in 22 nations. It operates a number of manufacturers, together with Sofitel, Pullman, MGallery, Novotel, Mercure, and Ibis, with a mixture of company-owned properties and properties owned by others.

The corporate began their initiative with new motels, deploying property administration programs within the cloud in 2020 in Thailand and South Korea.

Automation is a key driver in Ceridian's general cloud imaginative and prescient and technique. "It is actually the muse and the basic step that is required as an entry for us to have the ability to show out our idea," says Alan Segal, Ceridian's senior vp of enterprise know-how. "It is important within the sense that we're driving towards push-button solutioning."
Automation permits groups to concentrate on significant jobs as a substitute of on routine, repetitive duties. Whereas getting crew members onboard with automation requires a while and convincing, Segal says he has encountered little opposition to the know-how. "Getting groups to actually settle for and perceive the worth and the profit...hasn't been a big problem," he says.
Automation helped Ceridian deal with modifications that the COVID-19 pandemic dropped at its operations, for instance. "The power to handle your whole operation remotely from wherever you might be, as a result of you do not have to fret about your campus, is an important step," Perlman says. Due to its automation instruments, Ceridian was in a position to transition, nearly instantly, to 100% distant operation. "There was no downtime, and no impression to our clients as a result of we ready," he says.

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How Accor is transitioning its Southeast Asia motels to the cloud